What costly business this neglect turned out to be!
Finally the lady came to a counter that was attended by a young clerk who bowed politely and asked if he might serve her.
“No,” she replied, ”I am just killing time, waiting for the rain to stop so I can go home.”
“Very well, Madam,” the young man smiled, “may I bring a chair for you?” and he brought it without waiting for her answer. After the rain slacked the young man took the old lady by her arm, escorted her to the street and bade her good-bye. As she left she asked him for his card.
Several months later the owner of the store received a letter, asking that this young man be sent to Scotland to take an order for the furnishings of a home. The owner of the store wrote back that he was sorry, but the young man did not work in the house furnishings department. However, he explained that he would be glad to send an “experienced man” to do the job.
Back came a reply, that no one would do except this particular young man. The letters were signed by Andrew Carnegie, and the “house” he wanted furnished was Skibo Castle in Scotland. The elderly lady was Mr. Carnegie’s mother. The young man was sent to Scotland. He received an order for several hundred thousand dollars worth of household furnishings, and with it a partnership in the store. He later became the owner of a half interest in the store.
Verily it pays to go the extra mile.